Refund policy
At Trendyae.com, customer satisfaction is important to us. However, please note the following regarding returns and refunds:
1. Return Policy
- We do not accept returns on any items. All sales are final.
2. Refund Policy
- We will only issue a refund if the item is defective or damaged upon arrival.
- To request a refund for a defective item, please contact our customer service team at byryaae@gmail.com within 3 days of receiving your order.
- You will need to provide your order number and a description or photo of the defect.
- Once we verify the defect, we will process your refund to the original payment method within 7 business days.
3. Damaged or Defective Items
- If you receive a damaged or defective item, please notify us within 3 days of receiving the product.
- Once approved, we will issue a refund or, if preferred, send a replacement item.
4. Contact Us
For any inquiries, please reach out to our customer service team at byryaae@gmail.com
Thank you for shopping at Trendyae.com!